Your first visit to the Foot and Ankle Wellness Center establishes the foundation of our relationship with you. Your visit begins with a warm greeting by our friendly office staff who will confirm that you have completed all necessary sections of your online patient portal. (You will receive a portal activation code when you schedule your first appointment with us.) You can also print the necessary forms at home (see below) and bring them completed to your appointment.
Now, you can relax in our comfortable waiting room and help yourself to a cup of complimentary coffee or tea while surfing on our guest WiFi.
When it’s time for your appointment, our medical assistants will guide you to one of our state-of-the-art treatment rooms where they will confirm your important information such as your medical history, medications and allergies, and information about your current foot and ankle concerns. Before meeting your provider, our licensed medical team will often take digital X-rays in order to assist in your diagnosis.
Next, your FAAWC medical provider will meet you and listen carefully to your symptoms. After a thorough examination of both feet and ankles, we will explain your diagnosis and describe all appropriate treatment options. Together, we will plan a course of action that will relieve your foot and ankle pain quickly and get you back to normal activities as soon as possible. Many treatments can be performed on the same day as your first appointment.
After you’ve seen your provider, you will be directed back to the front check-out desk where our staff will complete your visit by discussing payment options and scheduling any necessary follow-up visits. If you have additional questions or concerns after your first visit, we invite you to send a direct message to your provider through your patient portal. You may also call the FAAWC Patient Care Coordinator (740.363.4373, option 3) during business hours and they will get you the answers you need.